Hotel management software

Run the hotel.
Look after the guest.

Bring the moving parts of hotel operations into one connected rhythm. Keep your front desk, room teams and guest services aligned from arrival to departure.

A calmer arrival experienceBring reservations, room allocation and guest context together.
Room readiness, sharedHelp housekeeping and the front desk plan the next stay.
Stay details through to billingKeep service requests and guest charges in the daily flow.

Discuss your hotel

Hospitality, in step

One operational picture for every department.

Before arrivalPrepare room allocation and welcome details
During the stayCoordinate guest requests and room service

Illustrative workflow · shaped around your property

Hotel software made for India

Indian hotels deal with requirements that generic, global software often treats as an afterthought: GST slabs by room rate, Form C for foreign guests, ID checks at check-in, UPI payments and guests who expect WhatsApp. GXP Next is hotel management software designed around these from the start.

One connected operation

Before arrival: reservations from OTAs and direct channels, room allocation and pre-arrival ID upload.
At check-in: KYC with masked Aadhaar or other government ID, and a Form C queue for foreign guests.
During the stay: Guest Hub requests, room service through the kitchen display and housekeeping status.
At check-out: one folio, a GST invoice with the CGST and SGST split, and payment by cash, card or UPI.
Every night: the night audit closes the day and reports are ready in the morning.

From one hotel to a chain

All your properties can sit under one login with a property switcher, and staff can work across properties. Multi-property reporting needs are shaped with you during onboarding.

Hotel software questions

Is GXP Next suitable for boutique hotels and resorts?

Yes. GXP Next covers the front desk, channel manager, booking engine, GST billing, housekeeping, kitchen display, staff roles, night audit and Tally export that boutique hotels and resorts need.

How does GXP Next help with Form C?

Foreign guests are added to a Form C queue with a pre-filled PDF and reminders, so your team can see what is pending and submit it on the official portal within 24 hours of arrival.

What GST applies to hotel rooms?

Since 22 September 2025, rooms up to ₹7,500 per night attract 5% GST without input tax credit and rooms above ₹7,500 attract 18%. GXP Next applies the slab per night; confirm your situation with your CA.

Can GXP Next manage more than one hotel?

Yes. All properties sit under one login with a property switcher, and staff can work across properties. Enterprise plans add multi-property pooling and dedicated support.