New Agentic sales coordinator and pricing engine

QR guest app for hotels

A thoughtful stay.
A simpler connection.

Give guests a welcoming place to find property information and reach your team. A room QR code connects the stay experience without another app to download.

  • Useful information, easy to findBring stay essentials and property guidance together.
  • Requests with a clearer handoffHelp guests ask and the right team respond.
  • A more personal welcomeKeep your property’s voice present throughout the stay.
Explore Guest Hub
Guest Hub open on a phone

Welcome to your stay

Information and service, close at hand.

  • Stay essentialsProperty information and local guidance
  • Ask your hostA clear path to service and assistance

Illustrative workflow · shaped around your property

What is the Guest Hub?

The GXP Guest Hub is a web app that guests open by scanning a QR code in their room. There is nothing to download, so it works for every guest on any phone, including international travellers. It replaces the printed compendium, the room service card and many of the calls to reception.

What guests can do

  • Find the Wi-Fi details, house rules and stay essentials.
  • See local guidance chosen by your team.
  • Order food, with orders going to the kitchen display and the room bill.
  • Raise service requests that reach the right team.
  • Check their bill before check-out.

What your team gets

Requests arrive with the room and guest attached, so nobody has to ask twice. Your property keeps its own voice: you choose what guests see and how it is written. Guest Hub is part of the same platform as the PMS, so nothing needs to be reconciled later.

Guest Hub questions

Do guests need to install an app?

No. The Guest Hub opens in the phone browser after a QR code scan, so it works on any device and for international guests, with no app store and no login.

Can guests order food through the Guest Hub?

Yes. Orders placed in the Guest Hub go to the kitchen display and are charged to the room bill, so staff do not have to re-enter them. We can show the full flow on a demo.

Can I change what guests see?

Yes. You decide the information, recommendations and services shown in your Guest Hub, so it reads like your property rather than a generic app.

Does Guest Hub replace the front desk?

No. It handles routine questions and requests so your team has more time for the conversations that need a person. Guests can still reach your team whenever they want.